Neuronanny Privacy Policy

1. Information We Collect

When you visit our website, apply for our services, or communicate with us, we may collect the following types of information:

A. Personal Information You Provide:

- Name, email address, and phone number

- Home address and family details (for placement purposes)

- Childcare preferences and specific care needs

- Payment information (processed securely via third-party providers)

B. Automatically Collected Information:

- IP address, browser type, and device information

- Website usage data via cookies and analytics tools

- Interactions with our website (e.g., pages viewed, links clicked)

2. How We Use Your Information

We collect and use your information for the following purposes:

- Providing and Personalizing Services - Matching families with caregivers and tailoring care recommendations.

- Processing Applications - Reviewing nanny and family applications to determine best-fit placements.

- Communication & Support - Responding to inquiries, sending updates, and scheduling consultations.

- Business Operations & Compliance - Ensuring legal and contractual obligations are met.

3. How We Protect Your Information

Neuronanny uses industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse:

- Secure Data Storage - All personal data is stored using encrypted systems.

- Limited Access - Only authorized personnel have access to sensitive information.

- Third-Party Security Compliance - We work with reputable payment processors and service providers that follow strict data protection standards.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

- Caregivers/Nannies - When matching families with potential nannies (only relevant details necessary for placement).

- Service Providers - Secure third-party vendors who assist with payroll, background checks, and website analytics.

- Legal Authorities - If required by law, to comply with regulations or protect our legal rights.

5. Your Privacy Rights

You have the right to:

- Access & Review - Request a copy of the personal data we have about you.

- Correct & Update - Ask us to update any incorrect information.

- Withdraw Consent - Opt out of marketing communications at any time.

- Request Data Deletion - Ask us to delete your personal data, subject to legal and contractual obligations. 

To make a request regarding your privacy rights, please contact us at admin@myneuronanny.com.

6. Cookies & Tracking Technologies

Neuronanny uses cookies and analytics tools to enhance your website experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to external sites. Neuronanny is not responsible for the privacy practices of third-party websites, and we encourage you to review their policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and significant changes will be communicated via email or website notice. Last Updated: 12-03-2025.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: admin@myneuronanny.com

Phone: (855) 731-7878